Director, Loyalty Strategy, Maritz
Workshop: Irrationally Loyal: The Neuroscience of Engagement
Social Media Strategist, Enterprise Customer Care, Best Buy
Vice President, Payment Technology, Maritz Real-Time Rewards
President and CEO, Affinity Solutions
President and CEO, CCG
Session: Point-of-Sale Loyalty: "The Last Mile in Loyalty"
Founder, Walker & Stivers Analytics Consulting
Session: Nurturing Loyalty Through Social Media
Managing Partner, Customer Bliss
Session: 2010 Keynote: Five Decisions of Beloved and Prosperous Companies
President, Kobie Marketing
Session: The Best of the Best! Best Customer Experience, Best Examples in the Marketplace
Chief Rewards Officer, RecycleBank
Session: Doing Well By Doing Good
Founder and Chief Production Officer, Bunchball
Director, Games Products, Comcast Interactive Media
Session: Gamification: Driving Engagement and Revenue with Game Mechanics
Founder and President, Brand Keys
CEO, Office Media Network
Session: Contemporary Engagement Measurement - Using Engagement to Measure Cross-Media Marketing
Director of Customer Insights and Analytics, Farmers Insurance Group
Session: How To Tell When The Customer Is Just Not That Into You - Developing a Platform for Optimization of Your Engagement Strategy
Presentations based on recent case studies are encouraged. If you are a consultant or represent an agency, your client will be required to present with you. Please provide the above information for each participating speaker.
Division Manager, Loyalty Solutions, First Data
Manager, Field Systems Technology, Compass Group
Session: A New Recipe for Loyalty Programs
VP Group Account Director, Carlson Marketing Worldwide
Session: The Ultimate Integrated Marketing: Bridging the Gap between Brand, Digital and In-Store
Senior Vice President, Incentive-to-Action, First Data Corporation
Senior Vice President, Visant Marketing Services
Session: Teamning Up Merchants and Marketers: Increasing Direct Mail Response to Drive Customer Acquisition and Loyalty